The first thing that comes to mind when I think of Mike is that he’s helpful and knowledgeable. Mike not only holds the requisite Agile knowledge and experience, but more importantly, he possess a commanding and caring presence that allows him to create a safe environment where teams can challenge their processes and identify opportunities to use, modify or replace current processes. With training and guidance from Mike, our department successfully launched an Agile Scrum framework. We could have never done this without Mike. Mike never turns down the opportunity to share his expertise or to help teams achieve successes with this direct guidance. He presents his knowledge in an engaging and unintimidating way, always lending advice and best practices for our success. Mike is very persistent, passionate, and patient. Furthermore, he was able to adapt his teaching and coaching methods to an individual’s scrum knowledge/skill level. Our teams would never be where we are today without him coaching through it, every step of the way.